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A claim shall be closed when any of the following circumstances occur:

A. The Administrator has paid a settlement to the claimant that has been agreed upon by both the claimant and the Administrator in exchange for a general release of any and all further liability;

B. The Administrator has extended all benefits due under this chapter to any claimant;

C. The claimant fails to appeal a written decision denying benefits within the time frame prescribed in Section 12-113;

D. The claimant has either unreasonably failed to follow up with medical treatment, or has abandoned medical treatment as evidenced by failure to present for two (2) consecutive medical appointments without good cause shown, or, with respect to supportive medical care, fails to treat within one (1) year from the last date of authorized medical care under his or her claim;

E. The claimant has reached the point where no further material improvement would reasonably be expected from medical treatment as determined by the approved physician, and where all other benefits have been exhausted and/or otherwise paid;

F. Discovery of any circumstance that disqualifies an injury, illness or condition as a compensable injury, as more fully described in Section 12-110;

G. Pursuant to an order following a hearing under Section 12-113; or

H. Any other reason set forth in this chapter as determined by the Administrator.

Nothing in this chapter shall impair the rights of the claimant or casino to compromise any liability that is claimed to exist under this chapter on account of injury, disease, or death, subject to the provisions herein. No compromise and release settlement shall be paid without a general release signed by both parties. (Res. 2022-44 (Exh. A))